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In East Sussex there are approximately 200 sets of traffic lights, including those at pedestrian crossings. East Sussex County Council are responsible for their placement, installation and maintenance.
How do I report a faulty traffic light?
You can report a traffic light problem through our online reporting system or by phoning our contact centre on 0345 60 80 193.
If possible, tell us:
- The names of all the roads at the junction
- Any nearby landmarks suck as shops, schools
Provide a description of the fault:
- Some or all lights not working
- Lights not changing
- Lights pointing in the wrong direction
- Pedestrian crossing buttons not working
- Lights damaged and in a dangerous condition
How do we decide where to put traffic lights?
If a junction has a poor accident record, congestion caused by high traffic volumes or high pedestrian demand, it may be improved by traffic lights.
When new locations for traffic lights are identified, we use traffic surveys and data from crash sites in East Sussex to decide where traffic lights would make a junction safer and whether they are the most appropriate solution.
Maintenance and repair
All traffic lights are:
- Inspected once a year
- Lens cleaned once a year
When faults are reported, we aim to
- Repair single lamp failures or non-urgent faults within 24 hours
- Carry out urgent fault repairs within four hours
East Sussex Highways maintain more than 40,000 street lights and illuminated signs across the county. Some street lights are the responsibility of Highways England and the local district or borough councils.
The following town/parish councils maintain their own street lights:
- Forest Row
- Mayfield/ Five Ashes
Street lights and illuminated traffic signals are regularly maintained and inspected. We design and install new lighting schemes when lighting columns have reached the end of their serviceable life, to help reduce the risk of night-time accidents and to improve public safety.
All the lights in my street are out, can you help?
If the lights are out due to an electricity fault they are the responsibility of UK Power Networks.
We only repair the physical structure of the street light, not cable or electricity issues. Please report any faults to us for us to carry out an initial inspection.
Maintenance and repair targets
We aim to:
- Repair within ten working days of a fault being reported (excluding UKPN faults)
- Carry out emergency work within one hour of the fault being reported.
Our street lights and illuminated traffic signs are regularly maintained and inspected, including:
- Monthly night patrols
- Inspections, tests and cleaning every six years.
Changes to street lighting
To save money and to reduce our carbon emissions, we have:
- Been changing many of our older yellow street lights to LED lights.
- Turned off some street lights at night.
- Reduced the number of lights in some streets and dimmed others between midnight and the early hours.
For more information about changes to street lighting, please see East Sussex County Council’s website.
Old or damaged street lights are usually replaced with standard street lights, depending on the category of the road. If the road is in a sensitive or conservation area, we ask the other local councils to help with extra costs for non-standard street lights. If no funds are available, standards lighting is installed.
Standards street light columns in sensitive or conservation areas are repainted every ten years. Standards columns are not painted.