These articles might answer your enquiry…

Search the knowledge area

Sometimes for pothole repairs we use a machine called a jet patcher.    The machine works by blowing away any water and debris from the affected area.  The hole is then primed and built up with a mixture which is made up of aggregate mixed with a special binder.  

This repair process is fast and cost effective.  The road does not need to be excavated beforehand and because the material is mixed on site there is no waste.  


Below is a video of jet patching




Potholes and Roads report »

Mud on the road is usually caused by farmers and construction vehicles.  A large amount of mud on the highway can be hazardous to drivers and can cause accidents.  

I am a farmer/construction site what should I do to minimise the amount of mud on the road?

  • Plan your work and deal with the problem before it occurs
  • Set up "slippery road" or "mud on road" signs in both directions
  • Make sure signs are positioned to give maximum visibility and warning to road users
  • Signs can be bought from local builders' merchants, hire shops or online
  • Remove excessive quantities of mud from vehicle wheels before moving onto the road
  • If necessary, clean the road during and at the end of the day
  • Keep your seed low to help retain the mud on the vehicle
  • If using a contractor, ensure prior agreement is reached about who is responsible for any mud on the road

Tips for driving through mud

  • Use a low gear, keeping your speed slow and steady
  • Avoid excessive accelerating or breaking
  • If you start to slide, turn your wheels into the direction of the slide
Potholes and Roads report »

How do potholes form?

Potholes usually occur when roads freeze and thaw repeatedly, causing the surface to break up. They appear more frequently in late winter and early spring.

How often do you inspect roads?

Depending on the type of road, the local Highway Steward inspects roads on a driven inspection, either monthly, six monthly or yearly.  Alongside our routine inspections the Steward's also carry out inspections when we receive reports from the public.

How do you decide whether a pothole should be repaired or not?

We have set standards for what we can and cannot repair.  All of our policy documents can be found on the Highway Asset Management page of our website.

How do you repair potholes?

Firstly the pothole is inspected by the local Highway Steward to see if it is at a level to which we would repair it.  If the pothole requires a repair, the Steward raises a works order for the pothole to be scheduled. 

Once the pothole has been scheduled, the gang arrive to the site on the scheduled date.  In most instances the pothole is dug out, the edges are sealed to stop water entering and the hole is filled with tarmac. Sometimes you may see a pothole which has just been filled and not cut out.  This is known as a temporary repair.  We carry out temporary repairs when it is too wet or if the gang does not have the correct traffic management to carry out the work safely.  The gang return at a later date to cut, fill and seal the pothole.


Why hasn’t the pothole been repaired?

There is usually a reason why a reported pothole hasn't been repaired:

  • If the pothole has been inspected by a Highway Steward and is not deemed to be a safety defect
  • If there is an underlying problem with the road surface which needs to be investigated
  • If we need to organise traffic management, for example: traffic lights or a temporary road closure so that we can carry out the repairs safely

How do I report a pothole?

To report a pothole, please click here.
When reporting a pothole please be as detailed as you can in your description and let us know:

  • Where is it? we will need the road name, town, nearby landmarks or house numbers
  • Roughly, how big is it? For example is it the size of a football or a dinner plate?
  • Approximately, how deep was the pothole?
  • Please provide your contact details in case we need more information or the Highway Steward has difficulty locating the pothole.


Potholes and Roads report »

You may be able to claim for compensation if you have injured yourself or if your vehicle has been damaged on a road or footway which is maintained by East Sussex Highways.

When making a claim, you will need to provide details about:

  • How the incident happened
  • What damaged was caused to you or to your vehicle
  • The road name and specific location of where the damage took place
  • The date and approximate time the incident happened

Please download a copy of our form and return it to or to East Sussex Highways, The Broyle, Ringmer, East Sussex, BN8 5NP.


Claims report »Potholes and Roads report »