Careers

Operations Delivery Apprentice

We have a great opportunity for an Operations Delivery Apprentice with East Sussex Highways.

This role is located within the Operations and Reactive team in the Heathfield Depot and will support the Reactive and Minor Works and Core Programming Teams with delivery of the day to day operations and service.

For more information please see here. 

Apprentice Design Support Engineer

We are looking for an Apprentice Design Support Engineer to support the Lead Designer in the validation, measuring and general design activities of Highways Maintenance Works.

For more information please see here. 

Programme Support Assistant Apprentice

We have a great opportunity for a Programme Support Assistant Apprentice. To work closely with the Integrated Programme Manager and act as a designated information coordinator within the business.

For more information please see here. 

Business Admin Apprentice - Reactive Scheme Delivery

This role is located within the Operations and Reactive team in the Heathfield Depot and will support the Minor Works, Highway Stewards, Licencing & Enforcement and Core Programming Teams with delivery and administration of the day to day operations and service. 

For more information please see here. 

Business Support Apprentice

This role is located within the Customer Contact Centre however could support other areas of the business such as, Highway Stewards, Licencing & Enforcement and Core Programming Teams, Commercial and Finance, Programme Management with delivery and administration of the day to day operations and service.

For more information please see here. 

Customer Advisor

In this interesting and diverse role at the heart of East Sussex Highways and local government you’ll work closely with all teams across the highway services. You will be the first point of contact for customers and will provide professional responses via the phone, email, and letter. You will take ownership of customer queries, seeing them through from start to completion within given timescales.

Find out more here. To apply, please email us.  

Customer Service Complaints Manager - Fixed Term 1 Year

In 2016, East Sussex County Council awarded a 7 year Highways Infrastructure Services Contract to maintain and improve our highway network. Costain & Jacobs formed a Joint Venture to deliver the end to end Highways Service. The service covers management of stakeholder and maintenance of all aspects of the Highway, including street lighting, traffic and signals, drainage, carriageways, footways, bridges and structures. The customer is at the heart of everything we do and we consistently strive to deliver a great customer experience.

In this interesting and diverse role at the heart of East Sussex Highways and local government you’ll work closely with all teams across the highway services. You will maintain excellent relationships with key stakeholders, manage complaints and provide an excellent end to end customer experience

You will respond to all customer complaints with the aim to resolve at first contact where possible, take ownership of enquiries, where needed, from initial contact through to resolution within agreed timescales and maintain a complete record of all contact within Salesforce. You will build and maintain strong, long lasting and trusted relationships with Key Stakeholders and operate as the lead point of contact for any and all matters.

Find out more here. To apply, please email us. 

You can look at our partnership companies to see if there are any current opportunities.

Costain - https://www.costain.com/careers/

Jacobs - https://www.jacobs.com/careers

East Sussex County Council - https://www.eastsussex.gov.uk/jobs