Customer Performance Dashboard
Cases Received
49953
Average Cases Received Per Week
1110
Average Time to Process Cases (Days)
1.36
Cases Logged Within 3 Working Days
99.82%
Calls Received Between 9am-4pm
22296
Out of Hours Calls Received (Outside 9am-4pm)
9294
Figures are from 1 January 2022 and are updated weekly