Customer Performance Dashboard
Cases Received
53562
Average Cases Received Per Week
1306
Average Time to Process Cases (Days)
1.87
Cases Logged Within 3 Working Days
99.80%
Calls Received Between 9am-4pm
24124
Out of Hours Calls Received (Outside 9am-4pm)
8736
Figures are from 1 January 2021 and are updated weekly