Customer Performance Dashboard
Cases Received
84948
Average Cases Received Per Week
1370
Average Time to Process Cases (Days)
1.22
Cases Logged Within 3 Working Days
99.62%
Calls Received Between 9am-4pm
33289
Out of Hours Calls Received (Outside 9am-4pm)
14977
Figures are from 1 January 2022 and are updated weekly