Customer Performance Dashboard
Cases Received
29784
Average Cases Received Per Week
1103
Average Time to Process Cases (Days)
1.38
Cases Logged Within 3 Working Days
99.97%
Calls Received Between 9am-4pm
12629
Out of Hours Calls Received (Outside 9am-4pm)
5490
Figures are from 1 January 2022 and are updated weekly